Customer Operations Administrator (B2B)

Customer Operations Administrator job Hersham with hybrid working £28,000+ 10% bonus!

Your new company
A fantastic opportunity working with a global ecommerce and high-end retail brand for a permanent and full-time position as an Order Processing Executive based in Hersham. The companies brand cultivate what makes them unique and use this to stand out within the highly competitive global market. This is a great opportunity to work with well-known brands and progress in your career. You will be offered a hybrid schedule with 3 days in the office, Monday to Fridays, and free parking on site.

Your new role
Within your new role you will be responsible for order placements where you will work closely with operations specialists to ensure all manual orders are captured and processes correctly in line with SLAs. You will also develop and maintain internal relationships with brands creating trust, whilst responding to all queries and issues relating to orders in a timely manner. Within your new role you would also coordinate shipment requests with distribution centres, ensure all orders have shipping dates, and communicate the order flow status to all relevant business stakeholders.

What you'll need to succeed
To be successful within this role you should have the ability to work effectively in a fast paced and high-volume environment, whilst prioritising duties and managing your time efficiently. This is a fantastic opportunity for someone starting a career having finished education, someone with at least 12 months within a customer service/customer care/administrative environment with a passion for fashion, brands, and big names. Good communication is key and demonstrating behaviours that support and reflect the companies' values is essential.

What you'll get in return
In return you will be offered a brilliant salary of £28,000 with hybrid working of 3 days in the office and 2 days at home. You will work a schedule from Monday - Friday between the hours of 9am-5:30pm. There is FREE parking on site, 25 days holiday PLUS bank holiday, private health care, and at the company's discretion you will also have an allowance of FREE products for the year.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#