Customer and Transport Operator

Customer and Transport Operator, Permanent, Full-Time, Lichfield, £25k-£28k, Transport, Logistics, Customer

Customer and Transport Operator
Permanent, Full-time
7:30-16:00 working hours
£26,000 - £28,000 per annum
Hybrid working after probation
Lichfield based
Transport/Logistics experience ideal

Your new role
The main purpose of the customer and transport operator is to manage the outbound day to day groupage routes whilst communicating with all customers and answering any queries.
Key duties

• Book deliveries with customers
• Arrange deliveries and collections
• Track shipments
• Deal with any supplier, internal and customer queries via telephone and email
• Deal with collection queries, re-routes, crossed labelled freight
• Manage and maintain transport and logistics records
• Liaising with any relevant teams
• Solving any arising issues
• Checking shipment documentation
• Continuously working on providing exceptional customer service whilst also maintaining cost-effective processes

What you'll need to succeed

• Knowledge and experience of logistics, transport, exports is ideal for this role but not essential
  
• GCSEs in Mathematics and English
  
• High level of accuracy and attention to detail
  
• Ability to work under pressure and to time limits
  
• Good team player, hard-working attitude
  
• Exceptional written and verbal English
  

What you'll get in return

• Competative salary
  
• Hybrid working after probation
  
• Free parking on-site and around local area
  
• 33 days AL inclusive of bank holidays
  
• Birthday leave day following 12 months service
  
• Buying and selling annual leave
  
• Wellbeing programmes
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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