CRM Campaign Manager

Join the World's Leading Pizza Delivery Company

You already know who we are and what we do ! Domino's UK & Ireland is the powerhouse behind some of the nation's favourite products. Together, with our franchisee partners, Domino's Pizza Group is innovative, dynamic, and laser-focused on delivering unparalleled experiences to customers. We have ambitious growth plans to drive the business forward for generations to come.

We're seeking a CRM Campaign Manager who's passionate about driving order frequency & retention. Supporting the CRM Manager, you'll be pivotal in planning, executing and measuring the success of personalised campaigns across Email, Push, IAM & SMS channels. You will also play a key role in omnichannel trading initiatives such as new product launches!

This role will be working on a hybrid basis from either our support centre in Milton Keynes or Manchester circa once a week.

Your skills in time management, quality assurance, and informed decision making will ensure you produce initiatives with maximum sales & engagement opportunities.

Success in this role looks like:

• Building upon solid CRM foundations (min 3 years CRM experience).
• Confidence translating business requirements, strategy & insights into feasible & impactful CRM deliverables, with clear correlation to metrics & KPIs.
• Effectively building omnichannel campaigns in-platform (Braze is desirable).
• Writing basic dynamic content logic & HTML.
• Supporting peers on Quality Assurance to a high standard.
• Collaborating with stakeholders from Brand, Creative, Trading, Data Analytics & Franchisee Relations effectively on cross-functional initiatives.
• Confidence using workflow/project management systems (is desirable).
• Enjoying the nature of a dynamic fast-pace business, adopting a growth mindset.

What's in it for you:

• Competitive salary and performance-based bonuses.
• Competitive pension contributions
• Private health and dental care.
• Income protection.
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!