Continuous Improvement Manager

Are you a continuous improvement specialist?

Have you got previous experience in lean six sigma project management and process improvement?

Do you want to use those skills to help the British Heart Foundation (BHF) fund even more scientific breakthroughs to help us save and improve the lives of families and loved ones?

About the role

We're looking for a talented Continuous Improvement Manager to join us and be responsible for the delivery of continuous improvement initiatives across our organisation with a focus on our Retail Directorate.

In this job you'll play an important role in fostering a culture of sustainable change by creating and embedding Lean Six Sigma methodology and delivering business transformation projects to ensure the British Heart Foundation (BHF) is always striving for excellence, quality and efficiency.

Working arrangements

Please note this is a job share opportunity, working 17.5 hours across the week, this can be a mixture of full and part days and the hiring manager would be happy to discuss individual arrangements with the successful candidate.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. You will also be expected to spend some time in our Shops and Stores.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With a Lean Six Sigma Black Belt qualification, or Greenbelt qualification with significant experience, you'll be an exceptional communicator and influencer, able to develop effective working relationships across a diverse group of stakeholders and possess evidence of delivering cultural change programmes.

You ll also have the following experience:
• Previous experience of delivering end-to-end business process improvement projects in the Service Sector with experience in the retail sector an advantage
• Extensive continuous improvement experience, including project management and process improvement
• Lean Six Sigma qualification to at least Green Belt level - with the ambition to undertake Black Belt (funded by BHF) in the near future
• Experience of taking ownership of projects, able to use sound judgement to help to drive the organisation towards its goals
• Experience of working on your own initiative in a blended or virtual team environment

With previous experience of delivering business change and demonstrable experience of business process improvements, with a broad range of exposure to various business segments, you'll be able to provide expertise and facilitation to ensure that business improvement activities are run on time and to budget and are based on professional standards, utilising appropriate aspects of Lean/ Six Sigma methodologies.

This is an opportunity to join a small team involved in major change within the organisation and working across all aspects of BHF.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases they are the world s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you

As an organisation we're open to flexible working arrangements. In return we offer a generous holiday allowance, an excellent working environment and a welcoming supportive group of colleagues.

To find out more about benefits available at BHF please download our benefits document at the bottom of this page.

Interview process

First stage interviews will be a short video interview; successful candidates will then be invited to attend an interview via MS Teams.