Content Delivery Lead

Big ideas. Lifelong connections. One objective.

Content Delivery Lead

£60,000- £65,000 plus

Reports to: Head of Digital

Directorate: ?Marketing, Fundraising & Engagement?

Contract: ?Permanent?

Hours: ?Full time 35 hours per week?

Location: ?Stratford, London? ?Office-based with high flexibility (1-2 days per week in the office)?

Closing date: 27 January :55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 1st stage competency interview via Teams, 2nd stage interview will include a task relevant to the role

At Cancer Research UK, we exist to beat cancer.

We're proud of how many people choose to support Cancer Research mission. However, to grow our funding we must build even greater momentum and urgency around our cause, and engage people in much deeper, more meaningful ways. This is the vision behind the of our strategy as we work to deliver seamless online and offline interactions, and a service that is personal to our audiences.

By continually finding new and better ways to connect with people, through personalised marketing, we will be able to understand what our audiences value, so we are there with the right offer at the right time when someone is ready to act.

To support our vision, we are bringing together our digital capabilities into one team within marketing & digital. We are currently recruiting a Content Lead, to lead a team of content creators, production professionals, researchers, and content strategists to ensure high quality content is delivered effectively across CRUK to meet the needs of our audiences. This role balances strategy, leadership, and delivery as you will need to introduce the organisation into new ways of working while also ensuring our content quality is high.

This is a pivotal role as you will essentially runs the content delivery system governance and processes for the organisation and connect all content creators in the organisation. Therefore, you will need to come with experience of leading content delivery system change, through broad teams, in large complex organisation.

This is a great opportunity to be at the forefront of a key transformation programme for the organisation, one where you will be able to see tangible results of your work and the impact it has on supporting our mission

What will I be doing?

• Lead and execute the content delivery transformation, including CMS migration and the implementation of new processes

• Establish and enforce content guidelines for CRUK, ensuring compliance for all published materials

• Oversee the upskilling of content producers across CRUK, focusing on tool proficiency, as well as content measurement and monitoring

• Refresh and deliver a continually evolving content strategy across the organisation as our capabilities evolve

• Identify gaps and opportunities for content across Cancer Research UK and feed those into our strategy(such as linking better with our core brand and messaging and linking with non-web content)

• Work closely with leadership to Identify and create KPIs and OKRs that support decision making and our strategy around content

• Be accountable for leading a team of content specialists that support the organisation where capacity is limited, or the skills are not present

• Responsible for making sure audience insights from content work are accessible and actionable across the organisation

• Define and oversee the end-to-end content and production development process, from research and ideation to planning, execution and measurement

• Lead your team to build capability around content creation, maintenance and analysis across the organisation where appropriate

What are you looking for?

• Experience of leading content delivery system change, through broad teams, in large complex organisations

• Significant leadership experience, with proven track record of delivering results through vision setting effective team leadership and collaboration.

• Experience of collaborating closely with content owning teams, subject matter experts and other stakeholders to develop engaging content aligned to CRUKs strategy and audience needs

• Familiarity working with experience design, research and analysis methodologies

• Knowledge of content management systems (CMS) and digital asset management (DAM) platforms and taxonomy for organising and distributing content effectively

• Significant understanding of end-to-end supporter journeys and how the content delivery system performs a key role

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

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