Communications and Stewardship Lead

This is a new, exciting role, as this charity expands their Fundraising Team, working alongside the Fundraising Manager.

Role: Communications and Stewardship Lead
Location: Central Cambridge Office CB4 and working from home (hybrid)
Salary: £27,500 per annum
Working pattern: Monday to Friday (with occasional evening and weekend working)
Hours of work: 37.5 hours per week
Length of appointment: Permanent

About the Employer
This charity provides year-round support for homeless and vulnerably housed people in Cambridge. Open every day of the year, they provide hot meals, showers, laundry services and clothing for rough sleepers alongside an extensive range of support including counselling, therapy, training and advice, all from their dedicated building in Central Cambridge.

Within the organisation's portfolio, they offer housing support, access to training and employment opportunities, counselling, support with addiction, money and debt advice, a dedicated support for homeless women, and specialist services for non-UK nationals. They also operate a social enterprise which provides a stepping stone back into employment. Alongside their practical and advisory support, they offer a wide range of activities including reading groups, sports, creative arts and outings which promote social inclusion and build self-confidence. This organisation works to break the cycle of homelessness, to help people to rebuild their lives, to establish positive routines and to gain a sense of belonging within the community.

Over the past two years, demand for this organisation's services has risen by approximately 55%, as more and more people in the community face financial hardship as a result of the cost-of-living crisis, mortgage increases, a lack of social housing and record high rents. Cambridge is a particularly high area for homelessness with the second highest number of rough sleepers in the East of England (Autumn 2023). In 2022/23, 615 people in Cambridge came to this organisation seeking emergency advice and support. This is an alarming 35% increase from the year before. For 2023/24, they have supported 707, a further 11% increase. The current amount of demand is staggering.

About the Role
The role will be responsible for creating and managing all of this charity's communications content across social media, websites, press releases and the quarterly newsletter.

The role will lead on their stewardship, building a robust thanking and stewardship programme to increase their database, in line with the organisation's fundraising and communications strategy that actively supports the charity's goals of income generation, awareness raising and brand consolidation. The role will lead on all promotional material and acknowledgments for the charity's Christmas Appeal, and all other fundraising campaigns throughout the year.

Closing date: 31st January 2025

To Apply and for more information

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Equality of Opportunity
This charity is committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. They make selection decisions based on personal merit and an objective assessment against the criteria required for the post. They do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.