Communications and Engagement Coordinator

Communications and Engagement Co-ordinator

We are looking for a dedicated and enthusiastic Communications and Engagement Co-ordinator to join a caring, passionate, and dynamic Communications and Engagement Team.

Position: Communications and Engagement Co-ordinator
Salary: £25,000 - £27,000 (dependent on experience)
Location: Hybrid home-based with some office days in Newcastle (Gosforth, Dinnington, West Denton) and occasional travel to Yorkshire
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 12:00pm, Monday 17th March 2025
Interviews: Week commencing 24th March 2025

About the Role

As Communications and Engagement Co-ordinator, you will provide essential project coordination and administrative support to the Communications and Engagement Team, with a focus on the Learning Disabilities department. You will play a key role in delivering engaging communications, promoting internal initiatives, and supporting recruitment and engagement activities.

Key responsibilities include:

• Supporting internal and external communications, including wellbeing initiatives and awareness campaigns.
• Writing and producing engaging content for websites, newsletters, and social media.
• Coordinating colleague engagement and customer surveys, ensuring feedback is captured effectively.
• Planning and supporting events, including recruitment campaigns and engagement sessions.
• Managing task schedules, ensuring deadlines for regular and reactive communications are met.
• Analysing and presenting data in spreadsheets, reports, and presentations.
• Maintaining and managing the shared communications mailbox, responding to and resolving queries.
• Attending meetings, documenting actions, and ensuring follow-up tasks are completed.

This is a fantastic opportunity for someone who thrives in a fast-paced communications role and enjoys working on varied projects that drive engagement and inclusion.

About You

We are looking for a proactive and organised communications professional with strong writing and coordination skills.

Essential skills and experience include:

• Excellent written and verbal communication skills.
• Strong organisational abilities, with experience managing multiple projects and deadlines.
• A proactive approach to problem-solving and ability to work independently.
• Experience developing professional relationships across teams and stakeholders.
• Ability to extract, analyse, and present data in clear and engaging formats.
• IT proficiency in MS Word, Excel, PowerPoint, and experience with social media or marketing tools.
• A full UK driving licence and access to a vehicle for travel.

Desirable:

• Understanding of Learning Disabilities and working with diverse communities.

If you are passionate about communications and engagement, we would love to hear from you.

The organisation has worked hard to create a safe, open, and inclusive culture and are only as good as their people. As an employee-owned social enterprise, they value the differences that people bring from all backgrounds and communities so, regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious beliefs, they would love to hear from you.

Other roles you may have experience of could include: Communications Officer, Engagement Coordinator, Marketing and Events Assistant, Internal Communications Specialist, or Community Engagement Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.