Cocktail Waiter - London

Are you passionate about hospitality and looking to work in a dynamic, fast-paced environment? Firmdale Hotels is searching for a dedicated and enthusiastic Cocktail Waiter to join our prestigious Covent Garden Hotel team.

Firmdale Hotels is renowned for its unique, luxury boutique hotels in the heart of London and New York. We pride ourselves on our outstanding service, exceptional design, and warm, welcoming atmosphere. As a member of our team, you'll be part of a company that values creativity, dedication, and a commitment to excellence.

As a Cocktail Waiter, you will be an integral part of our food and beverage team, ensuring our guests have an unforgettable experience.

Responsibilities:

• Providing exceptional service while managing multiple tables.
• Demonstrating extensive knowledge of a variety of beverages, from coffee to cocktails.
• Creating a welcoming environment for guests and attending to their needs with enthusiasm and precision

What you Need:

• You should be enthusiastic and knowledgeable about all types of beverages.
• A keen willingness to work collaboratively with a diverse team.
• Excellent customer service skills are a must.
• A strong focus on detail to ensure the highest standards of service.
• A positive attitude and eagerness to learn and grow within the company.

What We Offer:

• Competitive hourly rate of 14.50 - 16.50 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Generous 30% discount off food and drinks at our restaurants and bars
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• GM of the Year Finalist - Helle Jensen - Cateys 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here:

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.