Client Success Representative

Description

Salary: Base Salary £24,000 with first year on target earnings of £27,000. UNCAPPED COMMISSION.

Location: This is an office role based in our Central Support Office in Liphook.

Working Hours: Full Time, 35 hours per week - Monday - Friday 8:00am - 4:00pm.

Do you enjoy building great relationships and connections with people? Do you want to work in a supportive team and have opportunities to develop your skills and career in Sales? Are you looking to be part of a positive, inspiring, and growing business focused on empowering children?

We are seeking a dynamic and motivated Client Success Representative to join our music team. The ideal candidate will be responsible for building and maintaining strong relationships with schools to promote our music education programs. This role requires excellent communication skills, a passion for music education, and the ability to work collaboratively with school administrators and educators.

The Role

Engage in good quality conversations with decision makers and confidently articulate the benefits of our music lessons
Responsible for lead generation
Be accountable for your sales campaigns
Working as one of our 'School Champions' in the sales team
Work closely with the teams in the office and communicate regularly with the out of office sales team including helping schedule their time

Skills and Experience

Confident calling potential new clients on the phone and building completely new relationships
Good written and verbal communication skills
High level of empathy and strong listening skills
Team player that always demonstrates a positive and enthusiastic approach to work
Approachable and personable with a deep sense of integrity
Passionate about music and its benefits
Highly organised and target driven

Benefits

Full-time permanent position - 35 hours per week
25 days holiday plus bank holidays
Work in our office which is a beautiful, converted manor house in rural Hampshire with vast grounds complete with its own lake and orchard.
Free onsite parking
Personal development opportunities
Benefits package including discounts on everyday purchases, free 24/7 GP service and more.
Annual staff away-day, Christmas party and opportunities to socialise with other like-minded and passionate individuals throughout the year.
Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK.

Our Mission

Rocksteady is the largest rock school in the world and our mission is simple - To empower as many children as possible and transform their lives through progressive and inclusive music education which directly improves their wellbeing, confidence, and life skills.

Additional Information

We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment.

If you are offered this position, Rocksteady will ask you to complete a DBS check that is proportionate and relevant to the position concerned. If the post does not involve working with children, this will usually be a basic DBS check and you will only be required to disclose unspent convictions.

Providing false information is an offence and could result in the rejection of the applicant, summarily dismissal if selected and possible referral to the police.
Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background

To find out more about Rocksteady, check out our website

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About Rocksteady Music School