Client Partner

Job Title: Client Partner
Location: Switzerland (ON SITE)
Salary/Rate: £150,000 per annum
Start Date: 01/05/2025
Job Type: Permanent

Job Responsibilities/Objectives

Client Relationship Management:

• Manage overall client relationships for a cluster of accounts.
• Act as the primary point of contact and client advocate, ensuring a high level of governance in client relationships.

Commercial Management:

• Negotiate and manage all commercial matters with clients.

Strategic Advisory:

• Serve as a trusted advisor, providing solutions to resolve client business challenges through leveraging expertise.
• Conduct meaningful business conversations with client executives.

Awareness and Transformation:

• Ensure strong client awareness of all offerings and capabilities.
• Drive the transformation agenda with clients.

Visibility and Engagement:

• "Walk the floor" of the client, ensuring high visibility and understanding of client issues and objectives.
• Obtain a security pass for client access, integrating with the client's leadership team.

Revenue Growth:

• Drive revenue growth by creating and championing high-value propositions for clients.

Stakeholder Management:

• Have business oversight of multiple relationships across client stakeholders.
• Communicate key client developments to Senior Management.

Client Visits and Governance:

• Manage client visits and accompany them to delivery centers as required.
• Own and ensure the cadence of client governance.

Reference Management:

• Manage all reference requests from the client for targeted new clients, analysts, and advisors.

Client Partner Charter Execution:

• Develop and maintain an up-to-date account plan for assigned clients.
• Issue fortnightly updates on recent activity and client engagement.
• Ensure timely management and updates of sales opportunities.
• Establish and run contractual governance forums with the client

Required Skills/Experience

Qualifications

• Degree-level education or equivalent
• Strong industry Life Science domain knowledge (commercial domain)

Additional Information

• Excellent presentation skills: Strong attention to detail.
• Negotiation skills with strong commercial acumen.
• Influencing skills.
• Entrepreneurial spirit.
• Relationship builder.
• Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience.
• Strong self-motivation.
• Solid understanding of business models and their drivers.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.