Chief Operating Officer - COO - Financial Services/Service Provider

Chief Operating Officer

We are seeking a dynamic and experienced Senior Executive - Chief Operating Officer to join our clients Executive Management Team (EMT) and support the CEO in evolving, articulating, and executing the organisation's transformation strategies and executing a new target operating model.

Principal Accountabilities:

• Ensure alignment with key stakeholders (Shareholders, Clients, Board, Executive) on future strategic direction, backed by data, evidence, and a strong risk management framework.
• Design and gain approval for the organizational Target Operating Model, supporting future strategic and transformation plans across all departments, with a focus on people management and operational leadership.
• Drive the transformation of operational areas as a priority in alignment with the COO role, ensuring cultural change and strong risk control measures are Embedded.
• Drive nearshore and offshore target delivery model.

Skills Required:

• Proven track record at a Senior Executive level, utilizing insight and data to develop a compelling strategic direction, with a focus on risk and control, operational management, and cultural change
• Experience of offshore and nearshore delivery models.
• Experience in building transformational plans that significantly improve performance while safeguarding stakeholder priorities and embedding strong risk management practices.
• Expertise in creating and implementing diverse operating models, with deep experience in offshoring operations and technology, and managing operational risk.

For more information about this exciting opportunity please send your CV for a confidential discussion.