Business Analyst

University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress.

UAL Online is an exciting new division which has been established to enable access to the university's world leading creative arts education to audiences around the globe. We plan to launch with a suite of new postgraduate degree courses starting from the 2025/26 academic year.

As a Business Analyst within the UAL Online division, you will work directly with key stakeholders across the university to understand existing and future business requirements. You will review systems and processes to help define how changes can be successfully and consistently delivered to add value to the organisation from a user-centred perspective.

You will assist in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the project and analysis team. You will need to quickly adapt to changing priorities, new challenges, and emerging opportunities in a fast-paced environment in order to help achieve our online ambitions.

This is a 12-month Fixed Term Contract.

Your profile

• Experience of working within a large organisation to deliver change with experience of working across full project life cycle from business case creation through to transitioning into the live environment
• Demonstrable experience of the use of core business analysis tools and techniques including workshop facilitation, process mapping, requirements elicitation and documentation
• Experience of successfully embedding change through testing, training and early life support of new/updated processes and information systems
• Experience in successfully influencing changes in current practices to support business benefits
• Working within a complex organisation using traditional linear and iterative delivery methodologies
• Experience of prioritising workload and activities, and ability to organise time effectively across projects and independent pieces of work
• You will be a self-motivated and dynamic individual who is adaptable, flexible and able to adjust to a new situations and environments

UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, training, and personal development to recognise and reward the contributions they make, and to encourage excellence, creativity and diversity, including:

• Competitive salary of £42,477 - £55,172 per annum (+6% market supplement) dependent on experience
• 34 days annual leave plus public holidays
• Competitive pension package
• Family-friendly policies, including 26 weeks of full maternity or paternity pay

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at HAYS.