Business Analyst

At K3 Capital Group we're undergoing a transformation of our IT function, a combination of insourcing infrastructure services and building bespoke applications (including no/low code). A particular focus includes data services and driving business process efficiencies through automation / digitisation.

To support this we have created a brand new position as Business Analyst, with typical responsibilities such as:

• Gathering / clarifying scope of requirements, ensuring full understanding of the business problem that needs to be addressed and what outcomes need to be achieved for a successful delivery.
• Analysing business processes, identifying areas for improvements and developing strategies to enhance efficiency and productivity.
• Actively working with key stakeholders to understand their business areas and use of technology to support their business processes. Proactively identify opportunities for improvement.
• Gathering information from a variety of sources using the most appropriate techniques for the situation, including facilitating workshops to capture current process, user stories or future operational models.
• Analysing and documenting current business processes and systems functionality using a variety of methods and sources to validate the information given.
• Driving the effective adoption of solutions by ensuring their impact on business capabilities, business process and the customer is fully defined and in line with the business and IT strategies.

A key focus will be on stakeholder engagement, requiring someone:

• Skilled at building relationships across operational and delivery teams.
• Has the ability to communicate effectively with both internal IT teams and external solution suppliers to ensure successful systems integration and clear documentation of end-to-end business processes (technical and non-technical).
• As someone aligned to key business areas, comfortable as the go to person for business requirements and process improvements becoming an integral part of the team.

Qualifications & experience

Essential

• Relevant Business Analyst experience in a similar role, preferably for a professional services / business advisory firm.
• Proficient in a range of analysis tools including stakeholder analysis, MoSCoW prioritisation, process mapping, gap analysis, root cause analysis and use case modelling.
• Able to run requirements workshops with groups of senior stakeholders.
• Experience at applying data and insight to inform decision making
• Proven experience in embedding change into operational environments offering coaching a support to individuals if required.
• Experience of the full IT development lifecycle.
• Knowledge of Process Mapping Software such as Microsoft Visio, Miro, Lucidchart or BPMN Tools

Desirable

• Partial or full ISEB accreditation in Business or Systems Analysis.
• Experience of business process improvement using formal methods such as Lean Six Sigma.
• Knowledge of CRM, workflow systems and / or data platforms / BI & MI tools.
• Experience of hands on use of low/no code tools such as Pega, Saleforce, Creatio, MS Dynamics & Power BI.

This role is aligned to our hybrid workstyle, predominantly based from home with travel to the Bolton office 1-2 days per week and potentially other UK offices such as London on an infrequent basis.