Bike Builder and Sales Assistant

About this role:

You ll be working closely with our expert mechanics, helping them to complete a variety of tasks including:

• Providing friendly customer service for those looking to buy a refurbished bike or book a repair.
• Completing pre-delivery inspections on sold bikes.
• Handling basic repairs like puncture fixes for walk-in customers.
• Carrying out bike checks on refurbished bikes from our prison training workshop.
• Dismantling donated bikes for parts and determining whether they should be sold or scrapped.

Your team will be supported by a fantastic team of volunteers, including men Released on Temporary License or ex-offenders on work placements, all working together to refurbish and sell bikes donated by the public.

This is a great opportunity for those who re looking to develop their bike maintenance skills, enjoy working with people from all walks of life, and want to use their bike know-how to help make a real difference in their community.

Simply the best bike shop/repair centre in Bristol! The Life Cycle team are all such lovely and knowledgeable people, who always deliver amazing service with a smile at unbeatable prices.

- Max, Life Cycle customer.

About Life Cycle

Life Cycle is a charity that works with people of all ages, abilities, and backgrounds at every stage of their cycling journey, from learning to ride, to building a career in the cycle industry.

As well as serving the local community, your role will support our Bikes Beyond Bars programme, our innovative bike recycling project based at HMP Bristol and HMP Fosse Way. Unwanted bicycles are donated by the public and taken to the prisons, where the men learn how to strip down, clean and refit them, giving them a new lease of life.

The bikes are taken to our community Hub in Bristol where they are quality assured ready for sale. Anyone can buy a bike; however, many go to local people on low incomes, enabling them to get a bike and start cycling.

About you

We re looking for someone with competent bike maintenance skills and some experience of bicycle repair, with the ability to fix common issues (e.g. punctures, replace cables).

You ll be committed to working to agreed quality standards, ensuring that all bikes leaving the workshop are reliable, safe, and roadworthy. All staff are also expected to be able to use Microsoft Teams, and other Microsoft packages to a good standard.

You ll provide excellent customer service, demonstrate an adaptable, can-do attitude, and be enthusiastic about Life Cycle s projects and mission.

Due to the nature of the role, you must have an open, non-judgmental attitude and believe in the possibility of change for those who ve been involved in the criminal justice system. A commitment to equality, diversity, and accessibility is essential. If you re someone who embodies these qualities, we d love to hear from you!

How to apply: please apply via our Volunteering and jobs page on our website.