Associate People and Culture Officer, Global Payroll Management

Role Title

Associate P&C Officer, Global Payroll

Grade Level

Level D, Grade 9

Program/Tool/ Department/Unit Name

People and Culture

Team Name

People and Culture Operations and Systems

Role Purpose

With OSF and its employees spread across multiple locations, it is essential that standard processes are executed when delivering payroll across multiple jurisdictions. The Associate P&C Officer will work with our payroll outsourced provider to ensure that payroll services are delivered to each location (except the US) in a timely manner compliant with local tax and standards.

Key Responsibilities:

• Responsible for ensuring accurate data is processed in Workday or the provider's payroll processing system for the respective locations
• Responsible for preparing various accounting papers, schedules, exhibits, and summaries for audit and compliance for designated locations
• Conduct accounts reconciliation with support for the locations under purview
• Responsible for adhering to the payroll calendar for designated locations and ensuring it is communicated to the employees
• Responsible for working with the payroll provider and ensuring that labour and tax obligations are fulfilled and OSF is compliant
• Work with the payroll provider to ensure payroll for the designated locations is delivered efficiently and effectively and as per agreed service level agreements
• Respond to employee queries in Workday help regarding the payroll /payslips for designated locations within the agreed service level timelines
• Prepare and maintain FAQ and knowledge articles for Workday Help for payroll and promote employee self-service for basic queries
• Responsible for working with payroll providers to prepare the year-end reports and audit reports, as required
• Responsible for ensuring all payroll changes are supported with the required documentation before being processed by the payroll provider
• Work collaboratively with the Employee Support Centre to ensure payroll changes are entered before the payroll cut-off date and supporting documentation is fulfilled
• Prepare monthly payroll documentation for signing-off by the Global payroll manager, highlighting the changes
• Maintain the exception log, documenting retro payments and exceptional adjustments being made to payroll to accommodate special payments not aligned with OSF guidelines

People Responsibilities:

None

Key metrics:

• Service provider performance
• Budget vs. Actual contract variance
• Process improvement benefits

Key internal relationships:

• Employee Support Center
• Finance
• Compensation and Benefits Team

Key external relationships:

• Payroll Provider
• Benefits Providers

Qualifications:

• Essential: Educated to degree level, ideally in a related area
• Desirable: Professional qualification in procurement, facilities management, process improvement or similar

Experience

Essential:

• Prior experience successfully managing global payroll
• Effectively manage work with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail, budget and reporting
• Some experience in continuous process improvement techniques

Competencies

Functional Competencies:

• Understanding of global payroll management principles
• Good understanding of Workday payroll and other systems
• Ability to work and manage and work with external payroll providers
• Ability to conduct internal process audits, taking corrective actions
• Good understanding of process improvement techniques
• Ability to analyze big data sets and draw insights to inform management

Personal Competencies:

• Demonstrates commitment to OSF's core values of humility, commitment, collaboration, respect, inclusivity, and integrity
• Strong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences
• Effectively work as both a team leader and member, with an important level of initiative, self-motivation, and ability to set and meet goals
• Pleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issues
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
• Commitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplace

Languages:

• An excellent knowledge of English
• Knowledge of other languages would be an asset

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.