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Assistant Conference and Events Manager

Posted 1 hour 54 minutes ago by Hilton Hotels

Permanent

Not Specified

Hospitality & Tourism Jobs

Merseyside, Liverpool, United Kingdom, L21 0

Job Description

Assistant Conference and Events Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

Hourly Rate of £13.99 plus service charge

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Discounted Taxi when public transports stop running

Modern and inclusive Team Member's areas

What will I be doing?

Assist in managing all Conference and Events operations (Mainly evening work)

Maintain exceptional levels of customer service

Ensure compliance with brand standards

Evaluate guest satisfaction levels with a focus on continuous improvement

Aware of trends and propose ideas to build the range and quality of Conference and Events

Optimise sales and contain costs, identifying any areas for action

Set achievable budgets and other short- and long-term functional goals

Provide effective leadership to the Conference and Events teams to ensure targets are met and exceeded both for the hotel and individual development

Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

Ensure staffing levels cover business demands

Ensure that training is carried out on an ongoing basis

Ensure communication meetings are conducted and post-meeting minutes generated

Manage staff performance issues in compliance with company policies and procedures

Recruit, manage, train and develop the Front Office team

Assist other departments wherever necessary

What are we looking for?

Strong knowledge of hotel/leisure/service sector

Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty

Exceptional communication skills

Exceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Conference and Events Operations experience in a managerial position in hotel/Events Centre or similar

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company

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