Amazon Fresh Retail Associate - West Hampstead, Amazon Fresh

Job Type: Full-time (40 hrs weekly) or Part-time (20 hrs weekly)
Contract Type: Permanent or 3 Month Fixed Term Contract
Pay Rate: £13.15/hr

Shift Requirement:
- Full-time: Availability between 5:00am and 11:00pm required Monday-Sunday
- Part-time: Availability between 5:00am and 11:00pm required Saturday and Sunday plus two weekdays

About Amazon Fresh
Amazon Fresh stores provide customers exceptional convenience and a wide selection of quality products, fresh foods, and hot food at competitive prices. Our stores feature innovative technology that empowers customers to navigate aisles effortlessly and offers multiple ways to pay. Amazon Fresh employees help set new standards for the store experience through their dedication to customer service. We look for outstanding people who have a passion to learn and can serve our customers with excellence.

Job Responsibilities
As a Retail Associate you will represent Amazon Fresh by fostering a vibrant store culture focused on customers, trust, integrity, and continuous learning. The work environment is fast-paced and dynamic, and requires attention to detail and the ability to prioritise tasks. You'll be part of a dedicated team that maintains punctual attendance, safety, and quality standards, whilst identifying opportunities for improvement. Our team goes above and beyond to delight our customers.

- Customer engagement: Deliver exceptional customer service by greeting customers, assisting with questions, supporting the checkout and payment process, and putting them first in all interactions
- Product knowledge: Stay updated on products, processes and promotions to effectively assist customers and help them to locate items within the store
- Floor management: Maintain store appearance and cleanliness, rotate and replenish stock, organize shelves, and unpack deliveries
- Fresh food preparation: Work in the food preparation area to prep, package, and label food products of varying temperatures, maintain a well-stocked bakery and adhere to freshness and kitchen hygiene standards
- Store standards: Collaborate with store leaders to maintain the physical safety and high-quality standards, and effectively communicate safety concerns

Benefits
Eligible employees have access to the following benefits after 90 days of employment:

- Work-life balance: Generous paid-time-off, plus personal time, and holidays
- Employee perks: Employee discount code for Amazon products or products fulfilled by Amazon
- Finances: Pension Plan where Amazon matches up to 5% of your maximum pay
- Health: Private Medical Insurance, Dental Insurance, and Eye Care vouchers
- Lifestyle: Employee Assistance and Work+Family programs to help you manage work, and family priorities
- Educational support: Tuition assistance and apprenticeship program opportunities to help you meet your educational goals

Application Steps
As part of our application process, you'll be prompted to complete an online assessment. Your application will not be reviewed until this assessment is completed.

We encourage applications from candidates who are returning to the workforce, have military experience, are seniors, or do not have a university degree.

Please note: Amazon does not provide immigration sponsorship or support for this role.

BASIC QUALIFICATIONS - General Certificate of Secondary Education (GCSE) or equivalent
PREFERRED QUALIFICATIONS - Previous customer-facing experience
- Great communication skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit