Advisor and Caseworker

Advisor and Caseworker - Primary Care Network

Location: Bromley by Bow Centre
Job Type: Part time, 28 hours per week - open to full time applicants
Contract Type: Fixed Term Contract (funding currently until July 2026)
Salary: £32,724.96 per annum (pro rata to 0.8 FTE £26,179 per annum)

The Bromley by Bow Centre is working with the Primary Care Network (PCN), Bromley by Bow Health & Stepney Health CIC, to improve access to social welfare advice and help meet the needs of some of the most vulnerable patients and families locally.

The role will provide social welfare advice to people referred into the Centre's Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach, providing welfare benefits, housing, debt, food and energy advice to casework level. The role will advocate on behalf of people accessing the service including challenging benefit decisions, challenging bills, negotiating payment plans, and making complaints.

The Advisor and Caseworker will refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.

The role will build collaborative relationships with GP practice staff, including supporting the delivery of social welfare advice training to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.

The role will help shape the Bromley by Bow Centre's Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.

You may also have experience in the following: Caseworker, Advice Worker, Social Welfare Officer, NEA Level 3 Energy Awareness, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.

REF-