Advice and Guidance Officer

Advice and Guidance Officer

Salary: £30,045 - £35,577 Per Annum

Location: Home-based UK

Job Type: Permanent

Job Time: Full-Time

Hours Per Week: 35

Closing Date: Sun, 27 Apr 2025

The role

Our client is looking for an Advice and Guidance Officer who can make a meaningful difference in the lives of hearing impaired young people and their families.

A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our client's services, promote membership, and provide support to families, hearing impaired young people, and professionals.

This role can be either part-time or full-time, with a minimum of 28 hours per week.

Applicants should live in the South West of England.

What you'll do

- Deliver tailored information and advice to individuals and groups of hearing impaired young people and their families.

- Support hearing impaired young people and their families in becoming more confident in articulating their needs independently.

- Help hearing impaired young people and their families explore their options and decide on a preferred course of action.

- Develop and maintain effective relationships with professionals and organisations that support hearing impaired young people.

- Attend both in-person and online events to provide information and advice tailored to different audiences.

What you'll need

- Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.

- Experience providing information and advice to families and young people, both digitally and face-to-face.

- A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.

- An understanding of hearing impairment and its impact on young people, family dynamics, raising a hearing impaired young person, and child development - translating this into effective, child-centred practice.

- Strong digital skills and a sound understanding of agile values and principles.

- A criminal record check / DBS disclosure (if offered the position).

What you'll get

- Home-based working with flexible hours.

- 25 days' holiday - plus additional 3 days at Christmas (and bank holidays).

- Pension (5.5% employer contribution).

- Healthcare Cashplan.

- Annual performance-based salary increase.

- Employee Assistance & Wellbeing Programmes.

The Organisation

Our client gives expert support on hearing impairment in young people, raises awareness and campaigns for their rights, so they have the same opportunities as everyone else.

Disability Confidence

Our client is a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact the recruitment team with any accessibility or reasonable adjustment enquiries. Contact details will be provided when you apply.

This job is being posted by Webrecruit on behalf of our client. The services advertised by Webrecruit are those of an Employment Agency.