Volunteer Coordinator

Hammersmith and Fulham Foodbank is at an exciting stage of development, and we are looking for an experienced Volunteer Coordinator to invest in our existing team of volunteers and bring in new volunteers to help us reflect our community.

Our volunteers deliver 8 foodbank sessions a week across the borough, sort and pack in our warehouse, help with our data, drive our stock to centres, run collection events in the community, deliver to people's homes and pick up donations. Volunteers are the heart of our organisation and we could not deliver our services without them.

We are looking for a candidate with experience in recruiting, selecting and training volunteers to join our team of 11 staff based at our centres across Hammersmith and Fulham.

We are fortunate to have an existing, committed team of volunteers and a strong local profile, meaning you will be joining a charity who many people are keen to support and get involved with.

We want you to help us create volunteer experiences that are professional, rewarding and have a lasting impact. As a team, we work hard and are passionate about the difference we make in people's lives. If you feel you can add value and positivity to our organisation, then please apply as soon as you can.

Key Responsibilities:

• Actively manage our valuable volunteers by recruiting, training, supporting and communicating with the volunteer team.
• Monitoring, reporting and completing analysis on volunteer satisfaction, trends and outcomes for the Foodbank.
• Support during volunteer sessions, supporting delivery, troubleshooting and inputting to briefing and debriefing sessions.

What You'll Bring:

• Experience in coordinating, managing or supervising a team of people, including volunteers.
• Conducting volunteer promotion, recruitment, selection and induction processes.
• Writing and delivering impactful training session content and materials.

What We'll Offer:

• Full time (37.5 hours), permanent contract
• Competitive salary of £35,995 per annum
• 33 days annual leave
• Pension scheme
• Competitive benefits
• Opportunities for professional growth.

Application Deadline:

The closing date for applications is initially set for Thursday 6th February 2025, but depending on the number of applications received, we may bring this forward. We encourage early applications.

Further details:

Location: Based at The Hub, 75 Bloemfontein Road, W12 7DA, with regular visits to other Foodbank centres (see Locations page on our website). Opportunity for some home working by arrangement.

Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and we would particularly welcome applications from residents of Hammersmith and Fulham.

Strictly no agencies please.

About Hammersmith and Fulham Foodbank:

We are the Hammersmith and Fulham Foodbank, an independent charity and proud member of the Trussell Trust Foodbank Network. Our mission is the prevention and relief from poverty. We provide a range of essential services, offering professional advice through our partners such as Citizens Advice H&F and Anchor Counselling. We believe in helping 'the whole person' when possible and aim to respond quickly to the needs we see around us.

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