UX Research Lead

UX Research Lead is required by a global organisation to lead research on a wide range of initiatives for web and application based products.

You will be responsible for:

• Leading both strategic and hands-on research initiatives for both web and app products, identifying key user insights.
• Establishing a roadmap for research activities, aligned with the business goals.
• Developing and executing research projects.
• Team leadership of the research team.

Required experience and skills:

• Extensive research experience for digital products in an Agile environment.
• Strong communication, collaboration, and stakeholder management skills.
• Proficiency in usability and ease-of-use studies for evaluating and benchmarking existing products.
• Experience with remote un-moderated research and intercepts as well as r emote and in-person moderated research and intercepts
• Experience of collaborating with UX specialists to create personas, user journeys, experience maps, and identifying user needs.
• Extensive digital research tools proficiency.
• Line Management experience.
• Familiarity with usability testing.