Treasury Systems Application Support Engineer

Treasury Systems Application Support Engineer
Location: Manchester (Hybrid)
Duration: until September
IR35 status: Mandated PAYE

We are working with a leading consultancy that require a Treasury Systems Application Support Engineer to join them on a project with a major bank.

Provide IT application support for Treasury Systems to meet business operational requirements and deliver project and build activity.

Key Accountabilities:
Provide IT support for all Treasury applications to ensure maximum service availability.
Occasional out of hours support to ensure business critical and regulatory tasks are completed.
Working as part of a team or on an individual basis, assist with the delivery of strategic projects.
Help to deliver BAU small changes and service improvements highlighting associated benefits and key risks as appropriate.
Liaise with suppliers and business partners to ensure effective and rapid resolution of technical issues and to deliver all agreed commitments.
Engage with Major Incident Managers and Problem Managers in the event of high severity failures and for root cause analysis when requested.

Technical knowledge:
Technical and/or functional knowledge of some (not necessarily all) of the following Treasury IT systems. Most valuable would be Swift and/or Kondor+ or an equivalent Treasury Management System.

SWIFT
Swift Webaccess services eg. RTGS/Enquiry Link
Bottomline GTX
Bottomline MMCF
Easyway
Crest
Kondor+
Refinitiv Real Time feeds
Bloomberg
Unix knowledge
Database development skills, particularly SQL or Sybase

Other skills:
Incident management experience
IT troubleshooting skills
Familiarity with call logging systems eg. SMAX
Experience of dealing with business customers in an IT service delivery environment