Technology-Facilitated Abuse and Economic Empowerment Service Manager

We are recruiting for a Technology-Facilitated Abuse and Economic Empowerment Service Manager to join our team in London; the scope on this job involves .

Job Title: Technology-Facilitated Abuse and Economic Service Manager

Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £42,444 per annum, inclusive of £3,000 London Weighting allowance if applicable
Contract type: Full-time, Fixed term (14 months)

Hours: 37.5

As a service manager of the Technology-Facilitated Abuse team you will support the team to raise awareness of the growing threat of technology-facilitated domestic abuse. The post holder will work with the Head of Service to implement Refuge s tech strategy to ensure that Refuge continues to learn about and respond to changing technological developments and their ability to both isolate and empower potential and actual victims.

The role will require public speaking at conferences, panels, and for media requests, and relevant travel. The post holder should have experience in managing projects and/or partnerships and working closely with external stakeholders to deliver set outcomes. the post-holder will hold in-depth understanding of technology-facilitated abuse, and how it is used against women and girls. Current, up to date knowledge and understanding of the various tech platforms used e.g., commonly used apps and devices, including highly specialist knowledge about privacy and safety considerations. In-depth understanding of the needs of survivors and their children impacted by technology-facilitated abuse. Up to date knowledge of relevant law and legislation pertaining to technology-facilitated abuse. A thorough understanding of safeguarding in the context of vulnerable adults and children in relation to technology-facilitated abuse

The role provides a real opportunity to make a difference for survivors of domestic abuse, by providing support to a team that are at the forefront of protecting survivors of technology-facilitated abuse.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 17 March 2025

Interview date: 31 March and 1 April 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.