Technical Publications Hub Manager
Posted 6 days 21 hours ago by Pertemps Bristol Industrial
£38,000 - £48,000 Annual
Permanent
Not Specified
I.T. & Communications Jobs
Somerset, Bristol, United Kingdom, BS483
Job Description
We are currently recruiting for a permanent Technical Publications Hub Manager for one of our clients based in Severn Beach, BS35.
- £38k - £48k per annum
- Based in Severn Beach BS35
- Permanent Contract
- Hybrid Wroking - Required onsite 3 days a week
- Competitive Salary
- Hybrid working
- A healthy work-life balance
- Career Development Opportunities
- Private Healthcare
- A Share Incentive Plan
- 25 Days Annual Leave
- Half-Day on Fridays
- Personal Pension Plan
- Build relationships across the business
- Manage and deliver a project portfolio.
- Ensure projects have clear content plans, timescales, budgets, resources and deliverables.
- Deliver projects to plan maintaining high content quality standards and full customer satisfaction.
- Be a point of contact for new technical content requests or improvements.
- Manage a team of technical authors, adopting a hybrid working style.
- Develop and maintain content writing and team operating processes
- Maintain high standards of content quality.
- Drive a team to industry standards.
- Seek opportunities that grow both the organisation and team's capabilities for digital content delivery
- Identify skills gaps and develop training and/or recruitment plans for the team.
- Establish a modular content management system with strong version control. Ensure this can be integrated into the business's existing product lifecycle management (PLM) systems.
- Adhere to business regulatory requirements, specifically in the provision of information for compliance, export control and health & safety.
- Effectively communicate and manage all priorities and challenges with stakeholders and the team.
- Manage internal and external cost drivers i.e. licensing, 3rd party content suppliers or consultants.
- Carry out any other tasks that may be reasonably required by the Company.
- Degree in engineering or technical discipline where English is native language
- Qualification in English language or literature with a demonstratable technical portfolio.
- Strong experience working with Madcap Flare
- Previous technical author experience
- Strong team leadership, performance monitoring and coaching skills
- Experience working with Adobe FrameMaker
- Strong planning, budgeting and resource management skills.
- Project management skills are a plus.
- Highly self-motivated
- Has a keen eye for detail and seeks clarity when needed
- Enthusiastic and agile approach to complex tasks
- Can embrace ambiguity, extract necessary information and define clear objectives.
- Ability to motivate and influence others, including those without direct line management.
- Ability to learn new technology and processes quickly.
- Ability to convey ideas both technically and as best suited to the audience.