Supporter Engagement Officer (IG Focus)
Posted 3 days 19 hours ago by Harris Hill Charity Recruitment Specialists
Location: Barnet, North London (Hybrid 3 days in office)
Salary: £29,291 - £34,963 per annum
Contract: Permanent, Full-time (37.5 hrs/week) Flexible working considered
Application: Rolling Send your CV to Hannah ASAP
Join a high-performing, award-nominated fundraising team as a Supporter Engagement Officer. This is an exciting opportunity to play a vital role in a well-established charity that s making a tangible difference every day.
As part of the Individual & Community Team, you ll be central to building lasting relationships with supporters, helping to grow income streams across individual giving, in-memory and legacy donations, regular giving, lottery, and general fundraising. This role sits within the Supporter Engagement function, but its reach spans across stewardship, donor development, and communications.
About the Role
You ll be the first point of contact for a wide range of supporters from someone donating after a sky dive, to those giving in memory of a loved one. This is a deeply varied and people-focused role where emotional intelligence, empathy, and professionalism are key.
Responsibilities include:
Delivering high-quality donor care and stewardship
Creating and supporting multi-channel fundraising campaigns
Managing supporter journeys and communications
Analysing campaign performance and suggesting improvements
Supporting team-wide initiatives and cross-functional collaboration
About You
You re empathetic, well-organised, and a confident communicator who thrives on building relationships. Ideally, you bring at least a year of experience in one or more areas such as regular giving, in-memory fundraising, supporter stewardship, or legacy giving. You re just as comfortable crafting engaging email content as you are talking someone through how to set up a tribute page.
You ll need:
Strong interpersonal and written communication skills
A good understanding of supporter care principles
Experience using CRM systems (e.g., Beacon) and working with donor data
The confidence to speak with supporters from diverse backgrounds with sensitivity and compassion
This is a rolling recruitment if this sounds like the role for you, don t wait. Send your CV to Hannah today and take the next step in your career with a purpose-led, inspiring organisation.
If you would like to receive a full job pack please email Hannah Laking at or call her on .
Harris Hill is a certified B Corp and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics