Support Worker

We are delighted to be supporting Your Place, the charity supporting homeless people across East London. This fantastic, growing charity is looking for a full time (37.5 hrs) Support Worker to join them in their endeavour to end homelessness, one person at a time. The role will be running for 2-months in the first instance, based in Canning Town.

Key Responsibilities for this role include:

• Managing a specific caseload, taking a positive, trauma-informed approach to working with residents with challenging behaviour and complex needs.
• Using motivational and asset based interviewing techniques to assess and create support plans and risk assessments addressing the needs of the service users.
• Building and maintaining good working relationships with service users and colleagues.
• Regularly reviewing support plans and risk assessments as required.
• Working proactively within a Psychologically Informed Environment approach, striving to meet set targets.
• Attending team meetings and collaborating with team members and the Team Manager to ensure a smooth day-to-day delivery of service and contributing to service policy and planning.
• Maintaining up to date knowledge of current housing and welfare benefit legislations and other matters relating to the support of the service users.
• Responding and processing all referrals made to the Complex Needs service, ensuring that those accessing the service meet the eligibility criteria.
• Ensuring up to date and accurate record of case work, assessments, service offers and outcomes into the case management system.
• Liaising effectively with outside agencies, including the police, social services and other statutory and voluntary agencies.
• Complying with individual responsibilities in accordance with health and safety in the workplace.

To be considered for this position, you should possess:

• Previous experience in a similar role, working with challenging behaviour including current drug/alcohol use, antisocial behaviour, offending, substance misuse and complex needs.
• Demonstratable experience of working with clients in a trauma-informed way.
• Strong understanding of statutory compliances and standards such as health and safety, equal opportunities and data protection.
• Strong relationship-building skills, and confidence liaising and engaging with a variety of stakeholders, in a fast-paced environment.
• Demonstratable experience within the social housing sector and/or relevant authorities.
• Awareness and understanding of issues facing those experiencing homelessness, rough sleeping and/or supported housing and vulnerable adults.
• Excellent organisational and IT skills, including usage of Microsoft Office packages.

If you are interested in this opportunity, please apply below, and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.