Sr Product Specialist, Mass Spec

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Sr Product Specialist/Application Specialist, Gas Analysis Mass Spec

Are you ready to make a significant impact in the field of Gas Analysis mass spectrometry? Join Thermo Fisher Scientific Inc. as a Sr Product Specialist, Mass Spec, and apply your expertise to drive innovation and growth. This is an outstanding opportunity to work within our Chemical Analysis Division (CAD), accelerating advancements in life sciences, manufacturing, and safety applications from the UK or remotely.

Key Responsibilities

Proposal Preparation

• Ownership of the quotation process for the full product portfolio
• Inquiry management: Collect project information and application data from customers, representatives, and the sales team
• Application review and system selection: Choose appropriate instrument configurations using your technical knowledge
• Mass spectrometer peak selection and measurement modeling to determine analytical feasibility and performance
• Foster customer happiness by ensuring timely delivery of quotes and problem resolution.
• Coordinate the preparation and maintenance of quote templates, application summaries, and price lists

Sales Support

• Act as the main global applications support contact for the business
• Provide technical support via telephone, email, meetings, and site visits
• Make product presentations at conferences and seminars
• Collaborate with sales and marketing teams to generate sales support collateral

Applications Support

• Guide customers and service engineers on analysis, calibration methods, and analytical problem-solving

Product Sales Training

• Provide necessary sales training for internal and external customers

Marketing Input

• Offer market and competition analysis to assist in generating market plans
• Support new product and application development

Engineering Input

• Coordinate with product development and engineering teams on hardware and software requirements
• Participate in new product development projects as the applications authority

Operations Support

• Address technical queries related to purchase orders and facilitate smooth order fulfillment

Experience:

• Degree in Science or Engineering; equivalent experience will be considered, and a higher degree is preferable.
• Extensive experience in process analyzers, including Gas Analysis mass spectrometry, or a PhD or equivalent experience with relevant post-doctoral experience (ideally 10+ years)
• Proven expertise in mass spectrometry and related technologies

Join us and be part of a team that successfully implements world-class solutions and drives exceptional results.