SR - Claims Admin

Cashcalls:

• Acknowledging receipt of requests and ensuring back-up documentation adequate
• Preparing ad hoc cashcall letters and ensuring retentions and currency conversions are accurate
• Booking all items accurately on the AS400, including reversals of ROGIS duplicates
• Obtaining the requisite approvals for the cashcall
• Issuing the cashcall letter and documentation
• Monitoring the status of cashcalls and clearing bookings from the cashcall table
• Identifying receipts and ensuring they are forwarded on to the issuing offices promptly
• Clearing down balances from the receivable and payable ledgers
• Chasing uncollected cashcall balances
• Collation and filing of documentation from issuing offices for accounts requiring backup
• Any other similar duties within the department as assigned.

Cash allocation:

• Reviewing all anticipated cash receipts
• Being first point of contact with A&F for all cash receipt identification
• Advising A&F what to allocate cash against
• Investigating queries on cash transactions
• Reviewing uncleared balances on the cedant side of the ledger
• Obtaining approval for payments to issuing offices and reinsurers
• Running client reports both for audits and as and when required
• Assisting in chasing uncollected balances as needed

Loss documentation:

• Collation and filing of documentation from issuing offices for accounts requiring backup

Responsibilities

• Acting within an agreed claims handling authority and upholding the departmental objectives.
• Adhering to Lloyds Minimum Standards
• Receiving and acting upon first notifications and updates, determining coverage.
• Taking a fair and proportionate approach towards policy holders
• Agreeing valid claims
• Establishing and maintaining reserves
• Carrying out negotiations with brokers, face to face when required
• Handling claims electronically predominately via ECF and DocoSoft
• Managing third party experts Minimum of two (2) years experience in a similar administrative role.
• Some previous claims or captive experience would be advantageous.
• Knowledge of the reinsurance or insurance industry an asset.
• Must be a motivated individual, able to work on his/her own initiative, produce accurate work, and meet strict deadlines.
• Must be able to produce reports and documentation.
• Ability to communicate at all levels of the organization.
• Strong communication (both written and verbal) and interpersonal skills.
• A strong knowledge of Windows-based applications such as Word, Excel, Outlook.
• Previous experience with AS400 an advantage.