Service Director

Be there when it matters. At a time when more people than ever are expected to need our support, there has never been a more important time to join our charity to help us transform the experience of everyone facing dying and grief in the UK.

From providing care and support for someone at the end of their life to helping someone manage their grief, we know there is no one size fits all when it comes to how we cope and the help we need.

We are there when it matters.

About us

Sue Ryder Wheatfield's Hospice is in Headingley, Leeds. We care for people living with a life-limiting condition and provide support to their loved ones and family too.

About the Role

We re excited to be recruiting a Service Director to lead Sue Ryder Wheatfields Hospice. Reporting to the COO, this role is crucial in shaping the future of our inpatient and community services.

As Service Director, you'll be responsible for creating and delivering a strategic plan that will enable Sue Ryder s vision to create a society where people support one another and can reach out for support and access

a range of services and advice when they need it. You ll work closely with commissioners and providers across the Integrated Care System (ICS) to grow and develop our services, ensuring patients and their families receive the best possible care. A key part of your role will also be to increase statutory income, helping to secure the financial stability of our services.

Leading and motivating your team will be central to your success, as you ll foster a high-performing, inclusive culture that prioritises quality, safety, and effectiveness, focused on patient need.

As an ambassador for the hospice and our charity, you ll also play an important part in our fundraising and PR efforts, helping to raise awareness of and support for the work we do.

About You

We re looking for an experienced leader with a proven track record of managing large healthcare operations, and successfully growing services in both size and scope. A solid understanding of the hospice sector, including the key factors that shape care and service delivery, and familiarity with NHS commissioning, will be key.

But most importantly, we re looking for someone who truly connects with our charity s mission and values. You ll need to bring energy, passion, and a personal commitment to delivering excellence. Resilience and determination are essential to seeing projects through and making a real impact for the people we support.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.

Join the team and be there when it matters.