Service Desk Manager

Lynx are working with a very successful car rental service based in Hertfordshire who are seeking a Service Desk Manager to bridge the gap between their Infrastructure and IT Support functions.

This Service Desk Manager role is a leadership role which will require technical expertise people development. Also management tasks, including; risk, supplier and resource management.

The Service Desk Manager will have two - four engineers reporting to you, this will increase during the growth of the organisation.

Essentials Skills & Experience:

• Minimum of 2 years managerial experience in a Service Desk Manager position
• Strong Troubleshooting experience
• Strong 2nd / 3rd Line exposure
• Technical experience - VMWare, AWS, Office365, Exchange, Active Directory
• Telephony experience
• Networking experience
• Excellent communication skills

If this Service Desk Manager role is of interest, please apply asap.