Senior Product Manager (Salesforce)

Driving change. Long-term vision and strategy. Impacting the future.

Senior Product Manager (Salesforce)

£52,000 - £56,000 (+ Benefits)

Reports to: Product Lead

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 30 April :55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: One competency-based interview

Interview date: From the week commencing 05 May 2025

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has a vision to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. However, to achieve our mission and grow our funding, we must build even greater momentum and urgency around our cause, and engage and inspire millions of people in deeper, more meaningful ways to join our mission. Therefore, we have created a long-term Engage Strategy and designed a bold transformation programme which aims to better harness data and digital marketing technology to deliver more relevant, trusted, and frictionless experiences for our audiences (and in turn drive growth).

We are recruiting for a Senior Product Manager to play a critical role within the CRM product team. As part of the wider Engage Transformation Programme, you will lead a dedicated product squad focused on migrating Cancer Research UK's CRM platform from Siebel to Salesforce. This will involve owning the Salesforce products within your area, managing them through their migration lifecycle and into continuous improvement, ensuring they deliver value for users and the organisation.

If you're an experienced Technology Product Manager who has delivered a Salesforce migration in a large organisation, we'd love for you to join our mission.

What will I be doing?

• Leading the delivery of a Salesforce product migration within your assigned squad as part of a broader CRM transformation programme.
• Owning Salesforce products across their full lifecycle (including migration, user adoption, and ongoing optimisation post-launch).
• Collaborating with your squad (including Technical Architects, Business Analysts, Data Analysts, Developers, and Quality Assurance) to design, build, test, and deploy solutions that meet business and user needs.
• Acting as the primary point of contact for stakeholders within your product area, building strong relationships to understand strategic objectives and translate them into a clear product direction.
• Making informed trade-offs between short-term business requirements and long-term product vision.
• Defining and driving the vision and roadmap for your Salesforce products, aligning with organisational goals and user insights.
• Prioritising the product backlog based on business value, user problems, technology opportunities, and dependencies with other teams.
• Using data and user feedback to guide continuous improvement, ensuring Salesforce products deliver measurable outcomes.
• Tracking product performance, including user adoption, user satisfaction, and business benefits.
• Coordinating dependencies across workstreams, working with other squads and Product Managers to ensure alignment and avoid duplication and tech debt.
• Monitoring and managing product costs, identifying opportunities to improve efficiency and deliver value
• Partnering with Service Management to ensure your Salesforce products have robust support mechanisms in place (including SLAs and performance safeguards).
• Supporting the broader CRM product vision and portfolio, collaborating with other squads and product leaders to drive joined-up thinking and delivery.
• Being a visible leader and role model within your squad and the portfolio more broadly, encouraging high standards, continuous learning, and effective cross-functional collaboration.
• Influencing stakeholders at all levels through clear, evidence-based communication, fostering alignment and shared understanding across the programme.

What skills will I need?

• Experienced Technology Product Manager who has successfully delivered at least one Salesforce migration in a large, complex, matrixed organisation.
• Technical understanding of complex data integrations into Salesforce CRM platforms to drive efficiency and ensure data integrity.
• Has collaborated cross-functionally with hands-on experience working closely with Technical Architects, Business Analysts, Data Analysts, Developers and Quality Assurance to deliver at pace.
• Skilled at building credible and collaborative technical and non-technical stakeholder relationships with clear communication and the ability to negotiate and influence at all levels (including leadership).
• Strategic mindset and adept at balancing short-term business needs with long-term product vision, making informed trade-offs.
• Has a user-centric focus with a strong understanding of user experience and usability principles.
• Working knowledge of Agile and Waterfall ways of working.
• Proven ability to deliver change and transformation with a focus on outcomes, efficiency, and value realisation.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

Additional Information

For more information about working with us please visit our website or contact us.

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