Senior Product Manager (m/f/x) - Site Reliability Engineering

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Your role at Dynatrace

• Shape the Vision: Develop and execute a clear strategy for our SRE initiatives , ensuring alignment with broader business goals.
• Set and track reliability goals: By establishing Service Level Objectives ( SLOs ) and Service Level Indicators ( SLIs ) to measure and improve system reliability you ensure the teams are working towards measurable goals.
• Collaborate with Technical Teams: Work closely with architects and engineers to translate business requirements into technical solutions.
• Lead the SRE Roadmap: Create, drive, and maintain the SRE roadmap with a Minimum Viable Product (MVP) scope.
• Internal Adoption: Coordinate the internal usage of the Dynatrace product, providing feedback and insights to drive continuous improvement and ensure our tools meet the highest standards of observability.
• Reliability Transparency: Offer clear visibility into system reliability to customers and internal stakeholders through health insights, SLA reporting and via driving incident response and postmortems.
• Customer Centric Focus: Apply customer- and user-centric mindset to identify the target audience, use cases, requirements, and pain points to ensure our solutions meet their needs.

• 5+ years' hands-on SRE experience in a SaaS environment (automation and tooling, capacity management, alert handling, incident response, on-call, post-mortem analysis, etc.).
• 3+ years of experience leading a SRE team or a product owner/product management experience in an agile software product environment.
• Passionate about pushing the limits to operate a vast SaaS solution reliable and performant at scale!
• Strong interest and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software,

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

What's in it for you?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• Working models that offer you the flexibility you need, ranging from remote options to hybrid ones combining home and in-office work.
• A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

Compensation and rewards

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 60,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salaryin line with qualifications and experience.

For this position we offer exclusive relocation support to ourR&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Clickthis linkto find out more.

Life at Dynatrace

The Culture Decoder is our guiding compass that defines our culture, steers us toward our goals, and amplifies the value we create together.

Discover more Relocate to join us

Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our Austria locations.

Learn how

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

Great Place To Work

Did you know that 93% of Dynatracers say we're a great place to work?

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