Senior Manager, Yorkshire Women's Centres

Senior Manager, Yorkshire Women's Centres

Salary: £39,375 - £40,425

Location: Leeds

Hours: 37 hours full-time. Monday to Friday.

Closing Date: 12PM, 17th March 2025

Interview Date: 26th March 2026

Together Women is looking for an outstanding Senior Manager to lead our Women s Centres and Services across Yorkshire. You will lead and manage a team of Centre Managers, ensuring women receive exceptional service within safe, trauma-responsive, women-only spaces.

Working closely with the Director of Services and Centre Managers, you will lead on managing and delivering our contracts across Yorkshire to ensure our operational and strategic objectives are met. You will work to build excellent relationships with funders and key partners and identify new partnership and advocacy opportunities.

Join Our Team

• Are you driven and passionate about working within a women-centred support service?
• Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls?
• Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?

What we can offer you - Employee Benefits:

• 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
• Pension scheme with 5% employer contribution
• Annual cost of living increase up to 4%
• Enhanced Training and Induction programme covering all areas of Together Women s work
• Access to our Employee Assistance Programme with discount offers and free telephone counselling service
• Access to our online wellbeing platform
• Employee eye-care scheme and free eye tests
• Organisation wide away days
• Career development pathways

Role Summary

As Senior Manager for our Yorkshire Women s Centres, you will play a pivotal role in leading and managing our Centres and Services across Yorkshire. Working closely with our Director of Services and Centre Managers, your focus will be to ensure the delivery of high quality, person-centred, trauma-responsive support to the women we work with, and ensure the effective running of our day to day operations.

You will lead and manage a team of Centre Managers, ensuring women receive an exceptional service from within safe, trauma-responsive, women-only spaces. You will lead the effective delivery of our statutory and non-statutory contracts across Yorkshire, ensuring operational targets and strategic objectives are met, so we ensure the continuity of services through effective contract management. You will also support the submission of robust, high quality monitoring reports to funders, and robust management of income and expenditure. In the absence of a Centre Manager, you will be acting Centre Manager.

Alongside our Director of Services, you will work with statutory and non-statutory partners in Criminal Justice, and Health and Social Care, ensuring the continued strategic development of our Yorkshire Women s Centres.

You will represent Together Women at local and regional level, build excellent relationships with existing funders and partners, and identify new partnership, advocacy and funding opportunities. You will also work closely with our Effective Women s Centres Project team, to support the ongoing roll out of our new assessment tools and the implementation of a new data management system.

As a forward-thinking individual and a member of our management team, you will contribute to the strategic direction of the organisation, planning cycles and ongoing design of our services. Your approach will align with the vision, mission and values of Together Women, ensuring women s voices and experience are at the heart of our service delivery across Yorkshire, and our service delivery supports our ongoing commitment to equity, diversity, inclusion, and anti-racism.

Key Accountabilities:

Yorkshire service delivery

• Provide strategic and operational management for Together Women s services across Yorkshire.
• Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
• Support Centre Managers to ensure effective day to day running of our Women s Centres and Hubs including, Leeds, Bradford, Sheffield, Wakefield, Halifax, and Huddersfield.
• Lead on planning, delivery, and evaluation of our work across Yorkshire.
• Ensure trauma-informed practice is established and embedded across all our work.
• Support our Data and Impact team to embed new assessment tools and data management system.
• Embed Together Women s values and behaviours across all aspects of our work, and ensure our organisation is a safe and supportive place for staff, volunteers, service-users and partners.
• Ensure all Together Women policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.

People management

• Lead, manage and inspire our teams across Yorkshire, promoting collaboration and consistency in delivery and approach, and support a great workplace culture.
• Line manage direct reports, ensuring all staff receive regular support, supervision, performance review and ongoing training and development.
• Effectively manage staff resourcing, ensuring we have fully staffed teams with the skills and competencies to provide high quality, trauma-informed services.
• Develop great working relationships across the organisation and build a positive, inclusive and collaborative management culture.

Contracts and partnerships

• In collaboration with our Director of Services, lead and manage our statutory and non-statutory contract delivery partners across Yorkshire.
• Work closely with our Finance and Data and Impact team to support effective contract monitoring and management, and embedding a positive data culture across all teams.
• Lead, manage and develop effective service governance, quality assurance and auditing systems.
• Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
• Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery and design.

Financials and reporting

• Manage the operational budget, ensuring services operate within budgets and variances are identified and contingency action implemented.
• Prepare and present accurate, timely reports to internal and external stakeholders as required.
• Identify relevant funding opportunities and prepare funding applications in collaboration with the management and leadership team, to support long-term sustainability of our services.
• Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.

Additional accountabilities

• Deputise for the Senior Leadership Team as required, both internally and externally.
• Maintain and improve competencies through continuous professional development.
• Work in line with all organisational policies, codes of conduct and practices.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.

Role Requirements

Experience

• Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
• Management of contracts and maintaining great relationships with contract providers.
• Delivering monitoring & evaluation systems and auditing service quality and performance.
• Involvement of customers or services users in development, delivery and evaluation of services.
• Developing and implementing best practice and strategies on equity, diversity and inclusion.

Skills and Abilities Essential

• Excellent spoken and written communication skills.
• Excellent influencing, relationship-building and negotiation skills.
• Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
• Ability to lead and manage a team of managers operating across dispersed locations.
• Solution-focused approach, and able to make effective, timely and considered decisions.
• Ability to balance the need for reflection and responsiveness, and make decisions independently.
• Proactive, collaborative and compassionate.
• Fluent budget management, and use of financial processes and systems
• Fluent in Microsoft Office and standard IT equipment
• Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
• Ability to respond positively to change, apply learnings and celebrate successes.

Skills and Abilities Desirable

• Experience of managing services for women and/or in the criminal justice system.
• Implementation of organisational change or change programmes.
• Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
• Experience of service user involvement and/or co-production practices.
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