Senior Insight & Evaluation Officer

Senior Insight & Evaluation Officers

Salary: £31,373 (National Framework) or £36,775 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home. For part time roles - please note this will be pro rata.
Hours: Full-time 37 hours per week. Job-share will be considered - please speak to a hiring manager if this is your preferred option. Talk to us about compressed hours.
Contract: 2x Permanent opportunities and 1 x 23 month Secondment opportunity.
Location: Home-based or office based, flexible location.
Closing date: Sunday 10th November 2024 at 11.59pm.

About Us

We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England.

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.

We're now looking for three Senior Insight & Evaluation Officers to join us on a full-time basis, for permanent or secondment contracts.

The Benefits

• 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
• NHS pension scheme, with around a 14% employer contribution
• Free employee assistance service 24 hours a day
• Discounts to supermarkets, high street stores, electronics and fleet cars
• Discounted gym vouchers
• Cycle to work scheme
• Internal reward scheme where you could win a voucher or two!
• Equipment for homeworking

Why this could be a great role for you
This is a fantastic opportunity for a skilled engagement professional to join our innovative and impactful organisation.

You'll have the chance to drive meaningful change in health and social care by amplifying public voices, helping us enhance our engagement approach and ensuring every action we take is informed by the people we serve, creating lasting improvements in care quality.

So, if you're ready to step into a meaningful and engaging role, we want to hear from you!

What you will bring

To be considered as our Senior Insight & Evaluation Officer, you will need:

• Experience of an engagement and/or communications field
• Experience designing and delivering accessible and meaningful engagement activity (online and offline)
• Experience supporting the management of contracts with external organisations and agencies
• Experience of evaluating engagement effectiveness using various methodologies
• Experience of interpreting evaluation insight from different sources
• Knowledge and some practical experience of the procurement cycle
• An understanding of engagement and/or communications processes and techniques

What you'll be doing

As our Senior Insight & Evaluation Officer, you will drive the collection and analysis of insights from stakeholders to inform and shape our strategic decisions.

Collaborating closely with Engagement teams, you will contribute to the design and execution of insight and evaluation strategies, using co-design and co-production methods to engage diverse audiences effectively.

You will also play a key role in creating accessible, impactful content that communicates insights clearly across our channels and supports internal teams in their stakeholder engagement efforts.

Additionally, you will:

• Ensure stakeholder perspectives are incorporated meaningfully into our activities
• Manage small to medium contracts and oversee project budgets, procurement cycles and supplier relations
• Lead discreet insight projects
• Support and deputise for the Insight and Evaluation Lead

Next steps

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if you'd like to join us as a Senior Insight & Evaluation Officer, please apply via the button shown.

Other organisations may call this role Senior Research and Evaluation Officer, Senior Engagement and Evaluation Officer, Insight and Analysis Officer, Data Insight Officer, or Strategic Evaluation Officer.