Scheme Manager - Housing Association

Scheme Manager - Older Peoples Services - Housing Association - Warrington

We have an exciting opportunity to recruit a Scheme Manager in Warrington, working 35 hours per week and hourly rates of up to £18.94 per hour. This is an ongoing, temporary position with temp to perm potential.
You will be responsible for delivering high-quality housing management services across Older Peoples Services throughout your working week and may be required to travel to other locations on occasion to support colleagues, so a driving licence with access to your own vehicle is essential to be successful in the role.

This is a retired Living Scheme which actively supports the Housing Associations' vision and is reflective of older people's aspirations.

Key responsibilities:

• Ensuring the safety, wellbeing and safeguarding of customers is managed, maintaining regular contact and completing morning calls, ensuring all required actions are completed.
• Ensuring your scheme complies with health & safety legislation, carrying out risk assessments, routine fire safety checks and reporting, recording and managing all incidents through to completion.
• Allocations, lettings, viewings and signups.
• Low level ASB and arrears management.
• Maintaining a positive environment for resident engagement, including arranging, promoting and leading at customer meetings, ensuring feedback is listened to and responded to in line with customer values.
• Effective partnership working with local authorities and stakeholders.
• Providing basic advice and guidance in relation to benefits.
• Responding to informal complaints and general enquiries.

What you'll need to succeed:

• Knowledge of Older People's housing management legislation and principles of housing & tenancy management.
• Experience of working in a similar role/setting, ideally within older people's housing and delivering key housing & tenancy management functions.
• Ability to work alone and prioritise workload, and work collaboratively within a team.
• Strong communication and customer service skills with the ability to build positive relationships with a diverse range of people.

What you'll get in return:

• Weekly pay.
• Hourly rates up to £18.94 per hour.
• Potential temp to perm opportunity.

What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #