Salesforce ServiceCloud Consultant

UK's number 1 financial services company who are helping millions of consumers save money and make better financial decisions are seeking a Salesforce ServiceCloud Consultant to help support a new implementation currently in hyper-care phase.

This position will combine a mix of hands-on technical work and functional activities such as requirements gathering etc.

• Expert experience using Service Cloud to build and develop customer service workflows and processes: adept in Service Cloud Console, Case Management, and Omni-Channel Routing.
• Advanced expertise in Salesforce Flow with proficiency in at least one additional language: Apex, Visualforce, or JavaScript.
• Proficient in CI/CD practices and tools: ensuring efficient workflows and streamlined development processes.
• Certified in Salesforce Service Cloud
• Skilled in other Salesforce technologies and their integration
• Strong communicator with the ability to simplify complex technical topics.
• Accustomed to working in regulated environments with a strong focus on data privacy and data security.

*This will require 10 days per month on site in Peterborough - please only apply if you are able to commit to this.*

Please click apply for immediate consideration or reach out to (see below) for further info!