Recruitment Coordinator

The purpose of your role

We re looking for a Recruitment Coordinator to join our award-winning team to support delivery of our recruitment process to enable us to achieve our ambitious mission.

You will provide comprehensive administrative, candidate and project support to aid the day-to-day delivery of the Police Now Recruitment team. We re responsible for recruiting and supporting a large pipeline of talented and diverse individuals across our three core programmes so it s a fast-paced and varied role that involves working closely with candidates as well as our team.

You will be dedicated to delivering an excellent candidate experience throughout our recruitment and onboarding process, as well as being the main point of contact for candidate queries via email, live chat and phone. You will be involved in a range of projects throughout the recruitment yearly cycle all focused on supporting candidates such as application screening and conducting compliance referencing and qualification checks for our offer holders. You ll also be one of the core team members responsible for welcoming candidates to our assessment centres and facilitating the session to ensure it runs smoothly.

Key responsibilities

• Candidate experience will be at the heart of all you do, and you will support the team with their work with candidates throughout the application journey. This will include screening candidate applications, contacting candidates for further information, and providing support throughout each stage of the process where required such as pre-assessment centre communication.
• You will be part of a team of Coordinators who maintain oversight of our busy inboxes and online live chat to respond to candidate queries. Together you will also facilitate assessment centres and support with running onboarding and attraction events. This will include organisation of events, managing booking candidates, preparing materials, delivering presentations and welcoming and being one of the main points of contact for attendees on the day, whether online or in person.
• Deliver key projects throughout the recruitment yearly cycle, including supporting with candidate onboarding checks, such as referencing and degree certificate verification, as well as monitoring progress through pre-employment checks and pre-academy learning.
• Monitoring and updating our applicant tracking system, preparing and sending candidate communications, updating templates, spotting trends and troubleshooting and resolving issues.
• Processing and dealing with invoices from external suppliers, ensuring that these are processed in accordance with organisational finance policies.
• Evaluating the success and impact of projects and making recommendations for future improvements.
• Working closely with the Recruitment Management team to identify areas of need and focus for that week, splitting your time across multiple teams/people as needed.
• Ad hoc duties to support our busy team including managing and updating team resources and materials.

Key Requirements

• Motivation and passion for the Police Now mission, values, and working within the policing sector.
• Proven administrative experience, ideally in similar high-volume candidate-driven environment and/or supporting a large team.
• A confident communicator who puts candidate experience first and is comfortable delivering presentations to small groups with the ability to build relationships virtually.
• Proficient IT skills, specifically including confidence with Microsoft Excel, as well as general computer literacy including Microsoft Word, Outlook, PowerPoint and ability to develop knowledge and proficiency of Police Now s applicant tracking and candidate management systems.
• Knowledge and understanding of the graduate recruitment sector. Experience in any recruitment environment, including facilitating elements of the recruitment and/or onboarding process would be advantageous.
• Be a strong team player, able to build relationships with a large team remotely to understand priorities and flex working style appropriately.
• Excellent interpersonal skills with a personable and approachable style to communicate well at all levels and with different stakeholders, and strong written and verbal communication skills.
• Ability to work independently with limited supervision and proactively respond to situations.
• There will be a requirement for set days to be worked within the office (approximately 2-3 days per week) or stated venues to support with the running and delivery of events, as well as infrequent travel nationwide.

What you'll get from us

• A bright, airy and modern office in Zone 1.
• Competitive salary of £29,000 - £32,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working.
• 27 days holiday each year, plus bank holidays
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development.
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 28th November at 9am

The role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required.