Property Receptionist

Property Receptionist - London, SE8

Start immediatly, Tues to Sat, 9am-6pm, £13.15ph

Luxury apartments in Deptford, require a customer focused Reception/Administrator to deliver front of house support within their property.

Duties will include:

• Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
• Handle day to day enquiries and complaints from residents and escalating where required.
• Support in the preparation and delivery of customer communication ensuring residents are regularly updated on building matters and other matters that may impact their experience.
• Manage parcel overflow ensuring both residents and delivery companies are 'managed' to follow parcel strategy.
• Conducting inventories of apartments
• Ensure the resident move in and move out process is seamless.

Requirements

• Previous Reception, Customer Service, Reception, Front of House, Concierge experience.
• Experience within property, hospitality, travel or similar would be an advantage.
• Strong written and verbal English skills.
• Well presented
• Passionate about customer service.
• Ability to build relationships.
• Self-motivated and able to work alone.

This is temporary role to start immediately. Post your cv now!

(Ritz Rec Emp Bus)