Property Maintenance Helpdesk Advisor
Posted 4 days 14 hours ago by Hays
JOB TITLE Property maintenance helpdesk advisor
JOB LOCATION: Peterborough city centre (sorry, no parking)
JOB TYPE: Permanent
JOB HOURS: 37.5 hours, Monday to Friday only
JOB SALARY: In the region of £24000 - £24500
Your new company
Hays always likes working with this organisation - they are one of the longest established businesses in the city and have an international reputation that puts them at the very top of their industry. This very important team has been growing quite quickly by winning new clients on a regular basis and as a result, that means that people are moving around in the team, so that is why we've been asked to recruit for this position.
Your new role
Your job will be to take calls from domestic and commercial tenants and then log their repair request and engage with suppliers to schedule the repair. You'll also have responsibility for scheduling proactive works such as boiler servicing etc. You'll work with a supplier list of cleared contractors and tradespeople as well as lots of internal liaison (client management, finance etc) and, of course, keep the client informed of any unusual or exceptional requests that need their sign off.
What you'll need to succeed
As this is quite a specialised role and we would like someone to be up and running in the job quite quickly, our client is looking to hire someone who has worked on a property helpdesk before.
Given that experience, you'll have fantastic communication skills (written and over the phone) and you'll be able to work quickly and efficiently, as this can be a very busy role. You'll need experience of Word, Outlook, Excel and databases.
Experience of property compliance certifications will fast track your application, as will any qualification in property or facilities maintenance.
What you'll get in return
This is a great opportunity to work with a lovely team in gorgeous central offices that are walkable from the bus and train station. There's a good salary on offer with excellent benefits including 25 days holiday plus the 8 bank holidays on top, an employee assistance programme, company pension plan, retail and high street discounts that will help you save money on your shopping, healthcare programme, a vast range of employee networks and life & critical illness insurance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#