People & Recruitment Coordinator (Maternity Cover)

We are seeking a People & Recruitment Coordinator to provide comprehensive support across all HR functions, ensuring smooth day-to-day operations and an excellent employee experience. This role will be responsible for managing the employee lifecycle, including contractual changes, absence management, and learning & development. You will also oversee HR system administration, maintaining accurate employee records and supporting staff with HRIS queries.

Working closely with the Head of People & Culture, you will contribute to training delivery, employee engagement initiatives, and performance review processes. You will also support employee relations cases and play a key role in coordinating recruitment and onboarding, ensuring a seamless process for new staff and volunteers.

Additionally, you will assist with HR compliance, policy preparation, and organisation-wide initiatives such as EDI, wellbeing, and staff events. With a proactive mindset, you will identify opportunities to improve processes and enhance efficiency. This is a fantastic opportunity for a detail-oriented HR professional who thrives in a generalist, hands-on role within a mission-driven organisation.

Job Description

Generalist HR Support

• Support with all internal and external HR related queries, escalating when appropriate.

• Manage the day-to-day HR activity on the employee life cycle across the organisation, including processing contractual changes, family leave, absence management and learning & development.

• Work with Head of People & Culture to create and deliver training to staff and line managers.

• Ownership of HR system admin, as the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date.

• Support with the delivery of our People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey.

• Support the gathering of accurate employee and organisational data, recording and storing personal data consistently and confidentially.

• Support Head of People & Culture in employee relations cases, including performance management and other formal processes.

• Ownership of training and development admin process, including setting up users on our training platform, allocating and tracking training, answering related queries and confirming completion.

Recruitment & Onboarding

• Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants.

• Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes.

• Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially.

• Support with the preparation of compliance-related guidance, policy documents and reports.

• Setting up users on our training platform, allocating training, answering related queries and confirming completion.

• Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements.

• Work with the Head of People & Compliance, and Director of Operations to meet the organisations compliance targets, aims and objectives.

Other Responsibilities / Tasks

• Contribute to organisation-wide events and initiatives, including but not limited to the EDI Committee, organisation wellbeing culture initiatives, the planning of Staff Away Days and ad hoc staff events and activities.

• Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.

• Undertake any other reasonable duties as may be required.

  Person Specification

  Skills & Experience:

• Proven experience in a generalist HR role, with exposure to the full employee lifecycle.

• Strong knowledge of HR processes, policies, and best practices, including employee relations, recruitment, and onboarding.

• Experience using and administering HRIS (Human Resources Information Systems), with a keen eye for data accuracy and reporting.

• Ability to manage multiple priorities and work efficiently in a fast-paced environment.

• Strong administrative and organisational skills, with attention to detail and a proactive approach.

• Solid understanding of compliance requirements, including data protection and safeguarding.

• Proficient in Microsoft Office Suite and other HR-related software.

• Previous experience in supporting employee engagement initiatives is desirable.

Personal Attributes

• Commitment to and ability to inspire commitment to The Diana Award s vision, values and mission

• High level of integrity, credibility and confidentiality, handling sensitive information with professionalism.

• Excellent communication and interpersonal skills, with the ability to build strong working relationships across all levels.

• Adaptable and resilient, with a flexible approach to changing priorities.

• A collaborative team player who can also work independently and take initiative.

• Commitment to promoting diversity, equity, and inclusion in the workplace.

This is role is a six month fixed-term maternity cover contract, with a view to start early May 2025, and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.