Operations/Admin Coordinator

About The Role:

A boutique, friendly, and sociable creative agency is seeking an Operations/Admin Coordinator to join their collaborative team.

In this role, you will provide essential administrative and operational support, serving as a key point of contact for troubleshooting and ensuring the smooth day-to-day running of the office. You will work closely with the director and wider team, assisting with a variety of ad-hoc administrative tasks while maintaining an organised and welcoming workspace.

This is a fantastic opportunity to become a valued team member in a growing, fun, and supportive environment. The ideal candidate will be proactive, highly organised, and naturally outgoing, with at least two years of administrative experience.

Benefits include flexible/hybrid working, regular socials, team trips, and more!

Key Responsibilities:

• Provide administrative support to a small, close-knit team
• Update and maintain documents to ensure accuracy and organisation
• Process expenses and credit card receipts in Xero
• Keep the office tidy and well-maintained at all times
• Act as the first point of contact for IT-related issues
• Manage shared drives and website back-end
• Set up new employees with the necessary equipment and onboarding materials
• Manage employee annual leave
• Manage all outgoing post (weekly post office trip)
• Proofread and double-check outgoing company communications
• Organise team breakfasts, socials, and office events
• Order office supplies including tea, coffee, and stationery
• Provide general administrative and operational support across the business

Key Skills/Requirements:

• 2+ years of experience in an administrative support role
• A proactive and organised approach with strong attention to detail
• Excellent written and verbal communication skills
• IT literacy and confidence in troubleshooting basic tech issues
• Experience with Xero (advantageous but not essential)
• A sociable and friendly nature, enjoying teamwork and a positive office culture

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

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The Crowd is an equal opportunities employer and agency.