Operations Manager - London

Title: Operations ManagerLocation: London / HybridSalary: £40,000 - £55,000 per annumWorking with the management team, the position also contributes to the development and implementation of organisational strategies, policies and practices. This position will also interact with the Board of Directors.Responsibilities:Monitor sales and expenditure within area and ensure that agreed budgets and targets are achieved.Ensure that all operating and service standards are achieved and maintained.Allocate and deploy staff, so that all areas are adequately covered at all times.Ensure that all staff are fully trained and competent within their job role.Oversee customer service departments and assess that they are meeting customer satisfaction goals Prepare, revise and submit reports, budgets and other documentationCommunicate information to the departments filtered for management Development of individual program budgetsPayroll management, including tabulation of accrued employee benefitsDisbursement of checks for agency expensesRegular meetings with Executive Director around fiscal planningSupervise and coach office manager on a weekly basisQualificationsStrong background and work experience in OperationsExcellent computer skills and proficient in excel, word, outlook, and accessExcellent communication skills both verbal and writtenDemonstrated leadership and vision in managing staff groups and major projects or initiatives.Excellent interpersonal skills and a collaborative management style.Excellent people manager, open to direction and +Collaborative work style and commitment to get the job donePersuasive with details and factsDelegate responsibilities effectivelyHigh comfort level working in a diverse environmentIf you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!