Operations Administrator

Robert Half are assisting a market leading media organisation to recruit a Operations Administrator on a permanent basis - Fully remote - UK wide

Role

• The Operations Administrator will manage the end-to-end pension finding process, ensuring a seamless and efficient experience for our customers.
• Communicate regularly with customers to keep them informed of progress regarding their pension search.
• Conduct independent research to identify and verify the details of relevant employers and any associated pension schemes.
• Conduct outbound calls to pension providers and employers.
• Ensuring information about our customer's pension is accurately recorded and communicated.
• Provide feedback on current processes and contribute to the ongoing improvement of our operations.

Profile

• The Operations Administrator will have experience in a customer service role
• Experience completing administrative tasks
• Experience using a CRM such as Salesforce/Hubspot
• Experience in the pension/finance industry
• A university degree is not required - relevant experience in an administrative or customer support role is equally valuable

Company

• Global media organisation with offices in London

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

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