Onsite Product Support Specialist
Posted 2 days 2 hours ago by Computappoint
Job Title: Onsite Product Support Specialist
Job Type: Permanent
Salary: £40-50k
Working arrangement: 5 days a week onsite
Office Location: Central London
About the Client
An intermediary in the financial services industry that's become a leading provider of responsible asset facilitation services across a diverse range of products and instruments in both the primary and secondary markets.
About the Role:
A Product Support role, focussing primarily on a market-leading, Real Time trade and post-trade services platform which provides continuous coverage and enables clients worldwide to purchase from a responsible, diverse asset inventory via a secure, web-based portal for onward sale to their own clients and counterparties.
Key responsibilities include:
- To elicit, analyse and document business requirements
- Support of development, testing and implementation of change to the platform
- Support Clients On-Boarding and client testing requirements
- Providing application demos to clients
Required Skills and Experience
- Strong analytical skills (Business Analysis background preferred)
- Previous experience in automated test tools for SOAP and REST interfaces an advantage.
- Degree in technical, computer science or information technology (desirable)
- Previous experience of client interaction/onboarding in a support environment would be beneficial.
Why you should apply:
- A fast-paced and dynamic environment where you will have a real opportunity to make an impact
- Excellent Benefits (Private Medical, Life Assurance, season ticket loan, Membership to Perkbox)
- An equal opportunities employer, who has signed the Women in Finance Charter
- It's a great place to work!
To be considered, please complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy