Online Community Manager

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Online Community Manager.

About the role

The Activism and Education Team plays a key role in building Amnesty International UK's people-powered movement by deepening engagement, decentralising decision-making, and making activism more inclusive across the UK.

As part of AIUK's Data, Digital, and Technology Transformation Programme, the Online Community Manager will lead the development and ongoing improvement of a new Online Community Platform for activists and educators, acting as product owner from design to long-term strategy. Working collaboratively with internal teams, external consultants, and key stakeholders, this role will develop engagement strategies, implement data-driven interventions, and maintain a secure, inclusive, and high-value space for activists.

Key responsibilities include moderation, safeguarding, and issue resolution, alongside training and support to ensure effective platform use by activists and AIUK staff. The role also involves managing technical challenges, coordinating support, and serving as the primary liaison with the platform's technology provider.

Through this work, the Online Community Manager will play a crucial role in strengthening AIUK's activist movement by ensuring the platform is an effective, engaging, and accessible space for activists and educators. By enabling deeper collaboration, resource sharing, and grassroots organising, this role will help amplify activism, decentralise leadership, and empower people across the UK to take meaningful action for human rights.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in working with cross-functional teams, external partners, and users to oversee the end-to-end project management of a community platform.
• You are experienced in managing large-scale online communities that drive action and support for key causes or initiatives.
• You collaborate well and contribute positively to an inclusive culture.
• You have a good knowledge of safeguarding, moderation for online communities, and inclusive communication principles.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.