Neighbourhood Housing Officer

We have a new vacancy for a Neighbourhood Housing Lead (commutable to Westminster) reporting to office 1 day per week otherwise hybrid/on patch paying £26.13 per hour (Umbrella).

The role in ongoing with a possibility to become permanent.

As the Neighbourhood Housing Lead, they'll be responsible for the following:

Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in.
You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.

The successful candidate should:

You should be good at building relationships with people and be able to communicate well with colleagues and residents.
You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.
You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.
You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.
Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.
Have previous experience
Be able to drive and have access to a car for work

If you are interested in this role and for more information please apply today.