National Retail Performance Manager (16 month FTC)

Big ideas. Lifelong connections. One objective

National Retail Performance Manager (16 month FTC)

£70,000 - £80,000 plus

Reports to: Head of Retail Operations

Directorate: Marketing, Fundraising & Engagement (Trading)

Contract: 16 month fixed term contract

Hours: Full time 35 hours per week

Location: Location Home-based with extensive national travel (across England, Scotland, Wales & Northern Ireland)

Closing date: 28 March :55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Interview date: First interviews 8th April at our offices in Stratford

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as National Retail Performance Manager. Ready to make a difference?

This is a pivotal national role, working across a diverse and complex retail network of over 530 shops, 40+ superstores, and a field-based team of circa 2,100 employees and 13,000 volunteers.

As National Retail Performance Manager you will lead with ambition - driving performance, income growth and brand impact across multiple income streams. Working alongside the Head of Retail Operations, you'll help shape and implement our long-term retail vision, aligned to our wider fundraising goals.

You will ensure delivery of KPIs, support proposition development, and align strategy across regions. Additionally, you'll inspire our retail field teams to deliver outstanding results and service

You will have Senior-level retail leadership experience across national multi-site operations with a proven ability to lead through others and deliver results against multiple performance KPIs. You will also need experience across Multi-channel/omnichannel environments as well as a full clean drivers license as this is role will require extensive travel across England, Scotland, Wales and Northern Ireland.

In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits (click above) including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.

What will I be doing?

• Support the Head of Retail Operations alongside the National Operations Manager to develop and drive delivery of the retail strategy to support the 3 to 10 year plan and growth projections.

• Support the Head of Retail Operations to deliver the national income, expenditure and contribution budgets; and play a lead role in maximising cost efficiencies.

• Act as an ambassador for Trading both with CRUK and externally, by building strong relationships and working collaboratively with key departments and stakeholders

• Deliver income and contribution in line with Trading's 3 to 10 year plan, developing and monitoring key indicators for success. Enable growth through the expansion of the Superstore retail footprint and existing core chain portfolio.

• Lead on the establishment and management of effective systems that evaluate the performance of the retail chain. Monitor income/expenditure/contribution monthly against budget, as well as other key metrics

• Coach and mentor the Divisional Business Managers in order to develop skills and to support them in delivering their objectives

What are you looking for?

• Significant demonstrable experience of commercial retailing

• Experience of conceptualisation, development and implementation of strategy, working with multiple key stakeholders in a busy and complex environment.

• Strong strategic planning, budget management and analytical skills with the ability to articulate and understand complicated data

• Evidence strong leadership skills, inspiring and empowering team members to believe in the vision and direction of a role, its department and the organisation as a whole.

• A track record of successful field line and performance management through motivating and driving the team to consistently grow financial performance.

• Strong experience of managing multiple projects, and resource.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

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