MNSCON39725 Faultline Helpdesk Operative

Administration, Customer Service, Fully office based, Facilities, Operative, Helpdesk

Your new company
A facilities management and service provider based in Crawley is looking for an operative to join their team for a 12-month period with the possibility of permanent contact at the end.
Your new role
Below is a list of day-to-day responsibilities -

Handling inbound telephone calls and emails

Logging all faults called and emailed in

Maintaining accurate and up-to-date customer information

Identifying health and safety jobs to be called through to shift team members

Transferring faults to relevant teams when required

What you'll need to succeed
You will have excellent written and verbal communication and attention to detail. You will have previous experience handling inbound telephone calls and emails and be able to work well within a team and independently.
What you'll get in return
This is a 12-month contract with a possible extension / permanent contract paying £15.11 per hour. This role works on the following shifts each month: Week 1 - 4 days (7am-7pm), Week 2 - 3 days (7am-7pm) and 3 nights (7pm-7am), Week 3 - 4 nights (&pm-7am) and Week 4 - OFF.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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