Maintenance planner / administrator

Processing quotes for all PPM related works, scheduling, scheduling, coordinating engineers, raising PO'S

Your new company
A fantastic opportunity to work for a global organisation. Their services are tailored to enhance safety, reduce risks and improve efficiency for a diverse range of clients across multiple sectors. With a strong commitment to innovation and excellence, they have built a reputation for delivering high quality solutions and exceptional aftercare support.

Your new role
My client is seeking a proactive maintenance planner / administrator to join their team. In this role, you will be responsible for coordinating and managing the maintenance schedules to ensure the smooth operation and longevity of equipment and facilities. Your attention to detail and ability to work independently will be crucial in maintaining our high standards of service.

Main duties and responsibilities :

Processing quotes for all PPM related works in a timely manner

Booking and logging PPM and remedial calls

Scheduling and coordinating engineers

Raising PO'S / Updating CRM system

Updating / Tracking escalation tracker

Ensure compliance with health and safety regulations and company policies.

Respond to maintenance requests and issues promptly and efficiently.

Communicate effectively with internal teams and external contractors

Ensure customer complaints are escalated

What you'll need to succeed

Ability to work on your own without supervision

Organisational Skills

Good numeracy skills

Commercial Awareness

A positive and can-do attitude

Knowledge of CRM Systems

Flexible working hours as and when required

Good keyboard and computer skills, including familiarity with standard MS Office applications, in particular Excel and Word

The ability to work with initiative and confidence, and have an enthusiasm for customer service and sales related work

Experience of working within a Customer Care/Helpdesk environment

Experienced and familiar with the operation of a "CASH" mentor or similar CRM system

Experienced Co-ordination of sales staff, engineers - both service and installation across the U

Experience of invoicing and handling of relevant purchase orders

What you'll get in return
Company pension
Free Parking
Generous annual bonus
Quarterly staff outings
20 days holiday plus BH - Holiday days increase with years of service

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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