Local Taxation Officer

What's involved with this role: Interim Local Taxation OfficerNuneaton Remote workingKey Requirements:

• A minimum of 2 years' experience of working in a Local Taxation or Debt Collection environment.
• Knowledge of Local Taxation legislation.
• Knowledge of billing systems.
• Competent with Microsoft Office Packages, particularly Word and Excel and Inputting and processing data within these programmes.
• Ability to compose non-standard letters

The post holder will need to have Civica open revenues experience and will assist with the administration of council tax and non - domestic rates. Processing amendments including changes to occupation, banding or rateable value, direct debits, entitlement to reliefs, discounts, exemptions and changes to payments.Key Responsibilities:

• Deal with the effective processing of billing and collection with regard to Council Tax and Non-Domestic Rates.
• Process amendments including changes to occupation, banding or Rateable Value, direct debits, entitlement to reliefs, discounts, exemptions and changes to payment methods in respect of Council Tax and Non-Domestic Rate accounts.
• Deal with all enquiries from members of the public, businesses and other agencies by way of telephone, private interview, personal visit, written correspondence, electronic means or via the enquiry counter.
• Process refunds of overpaid Council Tax and NNDR in accordance with the appropriate limits set by the authority.
• Undertake tracing work to locate absconders and, where appropriate, prepare cases for write-off where the debtor cannot be traced.
• To process work for bankruptcy related matters.
• Setting up sundry debt accounts for use by Service Units
• Assist in the detection and prevention of fraudulent applications in respect of Council Tax or Non-Domestic Rates.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.